Encore Group Jobs 2022 Apply For Cluster Sales Manager Jobs | Best Jobs and Career Opportunities Apply Now !!

Key Job Responsibilities

Revenue Generation

• Drive Results by establishing sales objectives through forecasting and developing quotas for all team members.
• Maximise revenue opportunity for assigned customers by creating effective strategies for per-event revenue growth, including upsell and cross-sell opportunities.
• Assist with creating high-end, large event, advanced technology solutions for Encore’s existing and potential customers.
• Assist with preparing and delivering compelling presentations that convey the value of Encore and effectively solve customer challenges.
• Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience.
• Effectively collaborate with vendors and other departments/divisions of the company to capture and service events.
• Understand event cost structure and incorporate into solution designs according to established profitability guidelines.

Relationship Management

• Deliver World-Class Service by cultivating and maintaining relationships with customers, venue personnel and various Encore supporting functions and departments.
• Thoroughly research and understand customer history and previous experiences, in order to create more personalised customer experiences.
• Value People by attending customer meetings, understanding their goals and responding to their questions, concerns, and challenges.
• Actively refer and guide customers through the Encore network, leveraging your contact to secure additional opportunities with existing customers.

Sales Accountability

• Hold sales team accountable to maintaining a healthy pipeline at all times that ensures achievement of established revenue targets.
• Ensure all known opportunities are in CRM and completely accurate and updated at all times.
• See the Big Picture by leading the sales forecasting efforts at home location(s), ensuring they are accurate and submitted timely.
• Learn, adopt and train team on all SOPs related to the role and any new initiatives/programmes that are implemented; ensure full team compliance with established SOPs.
• Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events; ensure team members are appropriately trained and competent/confident on available solutions.
• Create and present information and reports, as needed, to senior management related to performance, pipeline, forecasting, etc.

People Development

• Effectively manage the performance of the sales team, and direct work and tasks towards achieving the organisation’s goals and objectives.
• Value People by promoting a culture of high performance, accountability and continuous improvement that values learning and a commitment to quality.
• Motivate and energise team members to make proactive decisions in all communications with customers.
• Address employee concerns or conflict, maintain adequate staffing levels, and facilitate team development and sales mentorship.
• Serve as the resident expert on the team, providing guidance and support to other team members for large events.
• Ensure the team receives and participates in all relevant sales training and participates in any regional or national sales communication programs.
• Do the right thing by promoting a culture of health and safety, and ensures safe working environment and practices across the cluster

Disclaimer:

The duties and responsibilities described are not a comprehensive list and may change, or additional tasks within scope of work may be assigned at any time with or without notice, as necessitated by business demands.